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WIN-911 is the most widely used alarm notification software in the world. It
connects directly with your SC ADA, HMI or DCS system and has programmable
logic to route, filter, and escalate alarms and events to any recipient with any
communication method, such as smartphone push notifications, text messaging,
email, phone calls (analog or VoIP), web browsers, alphanumeric pagers, marquis
displays, and other communication methods.

flow chartEscalation Engine

You have complete freedom to create a notification
workflow the way you want it, escalating alarms and/or
filtering information to any number of recipients on any
type of mobile device. Notifications can vary depending on
alarm severity, whether or not an alarm is acknowledged,
what date or time the alarm is occurring, and many other
user-configurable attributes of the alarm context.


You can load work schedules into WIN-911 and send
alarms based on who is “on shift” at the time of the alarm.
Supports complex shift scheduling.

911Notification Options
Smartphone Apps

Alarm and events are displayed in interactive summary
screens where users can acknowledge alarms or request
more details. Works with Apple, Android, and BlackBerry
smartphones or tablets.

Provides secure text based alarm notification over any
cellular network. Alarm acknowledgements and reports are

Untitled-3WIN-911 is used for:

Water & Wastewater
Oil & Gas
Power Generation
Data Centers
Research Labs
Natural Disaster









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product overviewLogo


Email notifications allow for one- or two-way notifications
and support alarm acknowledgements. Rich HTML or plain
text templates support a wide range of devices.


Voice notification supports VoIP (no modem required) or
analog phones (with USB or PCI card modems). Alarm
information can also be requested during a call. Voice
options are provided in all major languages. Has a textto-
speech engine that dynamically reads alarm tags. Also
supports pre-recorded .wav files.

web browsersWEB BROWSERS

View and acknowledge alarms and view data reports using
the wider screen of a web browser.


Alphanumeric pagersALPHANUMERIC PAGERS

Uses TAP protocol to send alarms to pager devices.

alarm loggingALARM LOGGING

View, sort, arrange and print your alarm history in any way you would like. Includes personnel notification attempts and confirmation, acknowledgements, events, and error codes.
Each line may be annotated using the “Notes” feature.


Track and archive modifications to your WIN-911
configuration to a special text file using the Audit
Modification tool. Using this text file with encryption
software will meet 21 CFR 11 requirements for monitoring
changes in the configuration.


Rich or plain text report templates are available. Reports can be
sent on demand or according to a “rules based” system (e.g. a fixed
schedule, based on alarm conditions, data values) to any device.


An additional WIN-911 copy can be installed on another server to
provide backup capabilities, should the primary server fail.

Data Options

Create, manage and organize the alarms monitored by WIN-911
Enterprise Edition. WIN-911 supports all OPCDA-compliant SCADA
systems. In addition, WIN-911 has “direct data connections” with the
following SCADA products for ease of configuration, performance
optimization, and passing of acknowledgements and other data
directly back to the SCADA system:

GE Intelligent Platforms

  • iFIX
  • Cimplicity

Rockwell Automation

    • FactoryTalk Alarm & Events
    • FactoryTalk View SE
    • FactoryTalk View ME
    • RSView32


  • InTouch
  • Wonderware System Platform

Brochure link:

Click here to view or download the win-911 brochure


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win-911 version 7

page 2 overview

WIN-911® is real-time Alarm Notification Software
that works with your existing control software or
SCADA system to monitor operations and notify
personnel of problem conditions. With WIN-911,
your operators can concentrate on other tasks
while your computer system does the monitoring.


Applications Include: Water & Waste water Facilities, Power Plants,
Military Facilities, Automotive, Semiconductor and Pharmaceutical
Manufacturers, Building Management & Security, and Oil & Gas
WIN-911 can be used with cell phones, landline phones, tablet
devices, email, web browsers, PA systems, pagers and most wireless

Notification Options:

SMS Mobile-to-Mobile
To provide the most secure, reliable and timely notification option,
you may now choose SMS 1-Way or SMS 2-Way text messaging. This
method does not require an internet or email connection. Just select
a standard GSM modem and a text messaging plan from your local
wireless carrier.
SMS 1-Way is featured with all WIN-911/Basic software installations.
This allows SMS Text alarm messaging to be sent to all “on duty” users
with a basic cell phone. It also gives notification when alarms have
been acknowledged.
New Mobile-911 Version 2 and SMS 2-Way are supported with all
WIN-911/PRO installations. Features include:
• Text notification on alarms
• Individual alarm acknowledgement from your cell phone
• “On Demand” list of all alarms states
• Health Status

Mobile-911 & MobileView

Mobile-911 apps support Apple iOS, Android and BlackBerry smartphones.
This powerful option enhances the WIN-911 software by using push
notifications to alert users of new alarm events and displays the alarms
in an interactive summary. MobileView allows the user to view alarm
information through a web browser and is a standard feature included
with Mobile-911. See the Mobile-911 V2 data sheet for more information.


Telephony & Text Options

Text-to-Speech & Voice Synthesis

• Instantly create all of your required voice sound files in just minutes.
OPC and Direct Connects will use the tag descriptions from the
CADA database as the default text for the tag sound
• This version also offers the opportunity to select Dynamic Text-to-
Speech Runtime Voice Synthesis
• Verbalize the text from the tag values and descriptions to the local
audio and telephone notification types
• Eliminates the need for pre-recorded .wav files

Premium Voice

This feature offers professional sounding voices as an alternative to the
Microsoft choices. Voices are available in male and female selections.
The standard accent is US English. International voices such as UK
English, French, Spanish, and others are available as special order.


Reports is a standard feature with the voice telephone option,
SMS and Mobile-911/MobileView. Authorized users can have access
to current alarms and data values.

Dialogic Telephony Cards

WIN-911 continues to support the world’s leader in computer
telephony for applications requiring robust communications and
multiple incoming lines.

Voice Capable (TAPI) Modems

Lower cost solutions for single line voice connections. These devices
are typically “Plug & Play” and greatly reduce installation hassles.

Paging & Email Notification

Support for Email using SMTP service or Alphanumeric Pagers using
TAP protocol are also supported.


Brochure link:

Click here to view or download the win-911 version 7 brochure


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Product data sheet mobile-911


Mobile 911 globe

Mobile 911 globe


Mobile-911 is available for Android, iPhone and BlackBerry.

The use of mobile devices is widespread
and accelerating in the workplace. To help you
leverage this technology for increased productivity,
WIN-911 Software has developed the Mobile-911
Version 2.0™ application with support for iPhone™,
Android™ and BlackBerry™ smart phones.

This powerful application enhances the WIN-911® by using
push notifications to alert users of new alarm events.
Opening the application on your phone retrieves the new
alarm details from the Mobile-911 Server utilizing limited
bandwidth and secure encrypted HTTPS protocol.

Mobile-911 is designed to allow your team to view alarms on
a dedicated summary screen. It also offers you the ability to
easily acknowledge alarms, view the status of any active alarm,
request WIN-411® Reports from a list of pre-configured reports
and monitor the health of WIN-911®. All with a single key press.


Utilizing the phone’s notificationAlarm details
center an incoming alarm will
alert the user to an incoming
alarm message. The Mobile-911
application icon will update
the badge showing the current
number of alarm messages.

Touching the Mobile-911
application icon or the
notification alert gives you
direct access to the Mobile-911
Summary Screen enabling you to
respond to alarms quickly. The
Summary Screen gives you an
effective overview of all WIN-911

Select an alarm from the
summary screen to see the alarm
details. You can acknowledge theDatasheet 2
alarm by hitting the “Ack” button
or, if required, by entering your
unique acknowledgment code.
The acknowledged state of the
alarm is instantly updated on all
phones that received the alarm
and includes information about
who acknowledged the alarm.

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mobile 911 header

Using the Action MenuUntitled-6

Using the Mobile-911 Alarm
Request Menu gives you concise,
up-to-the-minute information
about WIN-911 alarms.

Selecting from any of the
following menus will return a list
of alarms that are assigned to
the user and match the filtering

Inactive Unacked - Displays all
alarms that have gone back to
the normal condition, but have
not been acked

Active Unacked - Displays all
alarms that are in the alarm
condition and have not been

Active Acked - Displays all
alarms that are in the alarm
condition and have been acked

Active - Displays all alarms
that thare in the alarm state,
regardless of their acked state

Unacked - Displays all alarms
that have been acked

All - Displays all alarms which
meet all of the above conditions

Mobile-911 Reports                               

Mobile-911 Reports gives you
remote access to critical process
information. Select one of the
pre-configured reports and get
the current values of tags from
OPC DA servers and other
supported SCADA software.

Next Generation Mobile-911 Server

Mobile-911 Server combines the
power of secure messaging with
the reliability of the industry’s
leading remote notification
software to deliver the
information your team needs to
manage and respond to alarms,
quickly and effectively.


Brochure link:

Click here to view or download the MOBILE-911 brochure

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